Returns & Exchanges
Klothon Exchange/Return Policy
At Klothon we want you to be happy with your purchase. If you are not satisfied with the product your received, our customer service team will be happy to help you with an exchange. To exchange/return an item, simply complete the easy exchange/return authorisation form. Our customer service team will contact you with a valid return authorization.
Return With Klothon – It’s Easy:
- You can return your purchase for up to 15 days from the purchase date.
- Products must be in the condition you received them and in the original box and/or packaging.
- A refund will not be processed on orders shipping back to the manufacturer. Returns will ONLY be accepted at our return department with a valid Return Authorization #. Return Authorization Numbers are valid for fourteen (14) days. Any products returned after the expiration date will be refused.